cancel or has other important changes. Get feback Asking your customers for opinions via text may get you more feback than you would if you sent reminders via email. Lowe’s makes sure to send out a survey to customers who use their home delivery service. it’s quick and simple for customers to fill out. With just a few questions they. Can answer via text. Such as ” from 1 to 5. How satisfi were you. With the appearance and courtesy of the delivery staff? ” invite customers to special events use sms marketing. To let your subscribers know that exciting brand. Events are happening in their location.
Sprint does this well
Pep Boys uses this technique to remind customers email List of special events going on at its stores. such as a promotion that offers a free fourth tire plus a free installation when you purchase a new set of tires. Offer customer service Give your customers another way to contact your company that’s convenient for them. and you’ll likely have customers for life. SMS customer support is great for being there for your customers and having instant conversations. Sprint does this well. giving customers a number to text through their Sprint phone to get answers to questions about their service or orders.
SMS marketing is where you want
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